Outsourcing your legal processes to LexSphere in India is the beginning of a new and beneficial partnership that will further enhance your operational excellence and open up new business horizons. Quality, Speed, and Reliability are the cornerstones of the LexSphere approach to Legal Process Outsourcing (LPO). Once you hire LexSphere for a specific project, our team of highly qualified professionals ensures that the level of service will meet & exceed your expectations, while pre-agreed delivery schedules are strictly maintained. We are your virtual partner operating from offshore - so that you may add to core activities, enhance efficiency, and make your business model more cost competitive
HIGH-VALUE SERVICES FOR HIGH-END REQUIREMENTS
At LexSphere, our people and processes remain the core of our operational excellence and quality doctrine. Led by a team of high-caliber and common law-trained professionals, we are capable of supporting high-end legal projects involving research, analysis, and legal intricacies. We will work closely with you to execute all routine and complex LPO (legal process outsourcing) assignments; match your operation scales for timely delivery; and meet your project requirements. Most importantly, LexSphere's high-value legal support services will enable you to free up core resources for expansion and innovation. Furthermore, we advocate a meritocratic culture and our highly qualified, English-speaking staff adheres to best industry practices to ensure complete customer satisfaction.
TOTAL SECURITY & CONFIDENTIALITY
Backed by the superior IT (Information Technology) expertise of the B&B Group, LexSphere has implemented multi-level security measures to ensure foolproof network and data security at all stages. The organization uses proprietary tools and highly secure networks with state-of-the-art encryption technology to interface with clients. Instead of the public network, LexSphere employs a totally secure Virtual Private Network (VPN) for data communication between offshore and onsite teams.
LexSphere has introduced several physical and electronic measures, designed to safeguard the confidentiality of client information. We have set up high-end technology tools such as firewalls, authentication tools, and intrusion prevention systems. Our totally secure physical facility near Delhi features sophisticated power and data back-up systems, redundant telecommunications links, and robust networking for failure-proof workflow continuity.
LexSphere adheres to a stringent security policy, required to protect crucial client data and information assets. Rigorous and regular security audits remain an integral part of our customer commitment and enable us to ensure that our policies and procedures comply with world-class information security management systems. Employee security is another crucial factor and those recruited by LexSphere have to undergo a thorough screening/background check and sign confidentiality agreements. We also hold regular training sessions on information security for our staff members.
LexSphere signs non-disclosure agreements with all its global clients and never fails to enforce its rigorous confidentiality standards. We also perform conflict checks for each new assignment to ensure that the organization adheres to the highest ethical standards.
Security measures at a glance:
- Hardware & software firewalls
- Secure LAN/WAN connectivity
- Encrypted transmission & storage
- Onsite & offsite storage & backup
- Security audits
- "Chinese Walls" to protect client data including:
- Round-the-clock physical security at LexSphere premises
- Access control systems
- Client-dedicated production floor & equipment
- Project-dedicated personnel
- Pre-recruitment screening & security clearance
- Regular training on information security
ECONOMIES OF SCALE
Value-added cost savings: Reduced costs, increased capabilities, and enhanced quality become major motivators when it comes to offshore outsourcing. Offshoring your legal processes to LexSphere in India not only reduces direct costs but also helps you gain long-term benefits - so often overlooked. In addition to cost competitive service charges for routine back-end jobs, the organization can support your core operations as well. And our enhanced service level ensures value-added cost savings, as you will be able to benefit from innovative solutions, improved performance, and increased efficiency. Outsourcing to LexSphere significantly reduces operational costs. For basic support work, you may save as much as 35%, while entrusting us with more sophisticated and higher-value work may result in a 50%-70% saving. This, in turn, will help you gain a distinct competitive edge over other firms and substantially increase profits. Most importantly, you may now re-allocate internal resources to focus on core business & strategic moves.
Increased time efficiency: Outsourcing your legal processes to LexSphere ensures faster production due to time zone advantages. In other words, our system runs efficiently and effectively, and work for the offshore operation can be handed over as late as the end of any workday in the USA. Your work gets done while USA/UK sleeps, thanks to the time zone differences. It will be completed and delivered by the beginning of the next US business day in most cases. At LexSphere, state-of-the-art technology and high levels of infrastructure redundancy is combined with stringent standards of quality and compliance to ensure consistent and timely delivery of output.
ONSITE/ONSHORE SERVICE
Pre-sale visit to client site: In order to serve you better and ensure greater reliability, LexSphere has decided to move ahead of the traditional offshore outsourcing model and provide you with value-added onsite/onshore assistance. LexSphere professionals will make a pre-sale visit to the client site for an accurate business assessment. We will review your goals, objectives, and strategies; analyze project-specific needs; and come up with innovative solutions and services that will best suit your requirements.
Onsite project managers for better reliability: LexSphere brings experienced project managers directly to your location, ensuring greater efficiency and better reliability throughout the project life cycle. Our onsite project managers/coordinators will interface with you round the clock and work closely with the LexSphere team in India - in order to ensure strict adherence to superior quality standards and committed delivery schedules. In case you already have a specific methodology in place, our professionals will be glad to execute the project the way you would have done it in-house. By providing value-added services and technological expertise that meet your requirements and exceed your expectations, LexSphere becomes the virtual partner of all its overseas clients. At LexSphere, each client gets our unrivaled personal attention, while our high-caliber professionals will execute your project in a way that matches your company's vision.
Custom project plan & seamless integration: The flexibility and versatility of our Onsite Service Model adds value to the overall project integration process. Unlike other vendors, LexSphere is a service provider who comprehends your core business needs and studies your current processes, operating environment, workflow, and performance benchmarks. We then develop a custom project plan; strictly adhere to the pre-agreed methodology and service levels; and continuously endeavor to improve on them in order to become an integral part of your legal support service team.
VALUE PROPOSITION
Legal & other professional expertise
Proficiency in common law
Offshore & onsite assistance
Adherence to client-specific methodology
Efficient project management
Seamless delivery & integration
Robust IT Infrastructure
Failsafe data security & confidentiality
Time efficiency
Cost competitiveness |
At LexSphere, we believe that the client engagement model is crucial for outsourcing success. You already know the potential benefits of successfully outsourcing your legal back-office work - improved process efficiency, lower costs, higher quality, and a 24-hour work cycle by leveraging differences in time-zones. However, any serious player in the outsourcing business is aware of significant management issues that might arise at any point of time. And success depends on how quickly and effectively these can be addressed and resolved.
To accommodate client-specific requirements when you decide to outsource, LexSphere has developed a unique Methodology that brings clarity and reliability to the entire outsourcing processes from the very beginning of the engagement. Our comprehensive Methodology puts your concerns to rest; helps us deliver better; and enables us to build a successful and lasting relationship.
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| Pre-Business Assessment |
Outsourcing Audit |
Project Development |
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 Contact us by e-mail or phone. Feel free to ask us anything. And get back to us as often as you want.
 We will come over for a presentation featuring our services, project management techniques, quality assurance processes, corporate structure, financial strength, working methods, and so on -- anything you feel you need to know. Knowing us well is bound to enhance your comfort level.
 Visit us in India for a close-up look at facilities, processes, and infrastructure.
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 If we meet your expectations, LexSphere will depute its specialist team to meet yours, in your office or ours, and evolve the new operations workflow wherein certain services from your existing workflow will be taken over by us.
 A detailed phase-over plan will be jointly prepared by the two teams. It will deal with processes and policies, staff training (if required), and project parameters, followed by a pilot run to iron out practical glitches, culminating in full phase-over.
 Simultaneously, management teams of both organizations will finalize commercial issues such as price negotiations, assurance on continuity of services, terms of payment, non-disclosure, non-compete, etc.
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 During the phase-over, and subsequently in regular operations, we will place project coordinators at your site as required, to be our human interface.
 Onsite project coordinators will provide all necessary information and support on all issues. They will work closely with the offshore team even after regular hours - constantly monitoring the project's progress and resolving critical issues.
 We will provide regular feedback and reports in agreed format. This will help deal with cultural diversity and also ensure that we are right on track when it comes to adding to your bottom line through process improvement and cost saving.
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| LexSphere: Meeting clients' requirements, redefining delivery metrics, adhering to best practices, adding value |